Report An Outage

CONTACT US | OUTAGE CENTER | LOGIN TO PAY YOUR BILL | CALL (307) 245-3261

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To report an outage by phone

CALL (307) 245-3261

To expedite service, please give us as much of the following information as you can:

METER AND ACCOUNT NUMBER
NAME ELECTRIC ACCOUNT IS UNDER
STREET ADDRESS
TELEPHONE NUMBER
HOW LONG THE POWER HAS BEEN OFF

SEE CURRENT OUTAGE

Report An Outage

If your power goes off...

Check the fuses or circuit breakers in your home. If there is no trouble in the fuse box, check to see if your neighbor is also without power. Please report any outages to High West Energy. If you call several times and get a busy signal, it means that others are also out of power and the High West Energy dispatchers are working as rapidly as possible dispatching crews and answering telephones to get you back in service. We encourage calls; the information you provide may help us locate the problem sooner.
• Report power interruptions and damage to poles, lines or other equipment.
• Be on the lookout for trees in the power lines or wires sagging too low.
• Give plenty of advance notice of any needed changes or any considerable increase in electrical load.
Touchstone Energy Cooperative Logo

Headquarters Pine Bluffs - 6270 County Road 212 • PO Box 519 - Pine Bluffs, WY 82082